Customer Care
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Suraksha Diagnostics takes care in ensuring customer satisfaction. The main aim of Team Suraksha is to help patients and their families have a hassle-free experience during tests being conducted in our centers.
Therefore, we employ a multi-channel approach to customer care services for each and every one of our patients who avail our services.
We have a dedicated customer relationship management team that are employed to manage customer data, track interactions and follow up with leads.
Customers are encouraged to leave their feedback in our website by filling in the Feedback Form and relating to us any complaints or suggestions that they may have regarding our services.